Security/Customer Service Attendant |
| Location: | Raleigh, NC |
| Salary Range: | TBA |
| Employment Type: | Full Time |
| Office: | Raleigh |
| Description: | PRIMARY FUNCTION:
Maintains overall yard security by properly receiving/disbursing equipment and greeting and referring customers for assistance.
ESSENTIAL DUTIES:
Greets all incoming customers arriving in the equipment yard.
Inquires about customers interest and directs the customer to the appropriate sales or rental representative.
Controls incoming and outgoing equipment by greeting and directing drivers.
Loads and unloads equipment for repair/service rentals, returns or pick-ups, new & used sales, etc.
Maintains yard in a neat and orderly fashion by properly arranging equipment for display by scraping yard and removing trash or scrap metals.
Maintains on a PC daily gate logs of all machine transactions and disburses it to appropriate GPEC personnel.
Performs routine equipment preparations such as cleaning, checking and filling fluid levels and performing minor adjustments.
Accounts for attachments inventory by stamping and updating inventory information into DBS.
Takes digital photographs of used equipment on the yard and outgoing rentals and downloads onto the GPEC network drive and CATUSED.com.
Transfers miscellaneous equipment items to other branches using the GPEC transportation system.
Maintains records of Cat Finance machines and secures proper authorization for machine departures from Caterpillar.
MINIMUM REQUIREMENTS:
Education:
GED/ High School graduate
Work Experience:
At least two years of experience operating construction or industrial equipment or similar related technical experience.
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Physical:
Has physical ability to climb upon and operate equipment numerous times on a daily basis.
Other:
Must have beginner/intermediate PC exposure to enter basic information into mainly MS software. Ability to read and comprehend shipping information and follow through on verbal communications. Ability to demonstrate excellent customer service skills.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
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